Frequently Asked Questions

While all dogs have a natural urge to chew, each has unique preferences and chews at different rates. Understanding your dog’s chew personality is one of the most important steps in selecting the safest chew for your dog. Generally, dogs are one of three types of chewers: light chewers, m moderate chewers, or power chewers.

Light Chewers: Nibblers who take their time to savor chews and may lose interest over time. Light chews, identified on our product pages with our light chewer icon, are also great for dogs 6 months and younger as these softer chews should not damage their puppy teeth.

Moderate Chewers: The hardest to identify, these pickier pups either inhale their favorite treats and chews while showing no interest in others.

Power Chewers: These chewers are happy to chew on anything and everything and often destroy chews. To keep these dogs away from your furniture, power chewers need palatable, durable, long-lasting chews like Filled Bones, Bully Sticks, or Whole Antlers.

We make our delicious Bully Slices® from all-natural cowhide for a long-lasting treat dog’s love. Each slice is coated in bully gravy, made from liquified Redbarn Bully Sticks, and slow-roasted to lock in its savory taste.  To maximize the health benefits, we’ve added natural, functional ingredients like vitamin E and chicken cartilage to our variety of irresistible flavors.

Bully Slices offer several benefits for your dog’s wellness. Ingredients like chicken cartilage help support joint health, while antioxidants like vitamin E, blueberries, and cranberries help support cardiovascular, vision, urinary, and circulatory health.

These thick cowhide slices also help your pooch maintain a healthy smile by gently scraping plaque and build up with each chew. Even the pickiest eaters love these enticing flavors!

The general recommendation is for the chew to be slightly larger than your dog’s mouth. Once a chew becomes smaller than their mouth, it may pose a choking hazard and is best to take away from your dog and replace with a new, larger chew. If your dog tends to chew fast and swallow whole pieces, this is especially important. And, as always, be sure to have a fresh supply of drinking water nearby.

To protect their puppy teeth from falling out too early, pet parents should look for softer chews designed for “light chewers.” Light chewers are defined as nibblers who take their time savoring chews or who lose interest over time. While your puppy may not be a nibbler or disinterested in chew time, these designated chews are softer and less damaging to your puppy’s teeth. When browsing our products, look for the “Light Chewer” icon, found under the product name.  Some popular options include Redbarn’s Puff Braids, Tripe Twists, and Barky Bark®.

No matter how small or large your dog is, they likely have a naturally strong urge to chew. As they chew on our natural bones, just as they would in the wild, the bone gently massages their gums while helping to scrape off plaque and tartar buildup. To your dog’s dismay, however, bones will not replace regular teeth cleanings at the vet’s office.

First, our bones are safely sourced from trusted suppliers. Then, they are cleaned through a natural, proprietary process, rather than using bleach or other harsh chemicals. Then, our bones are slow-roasted to perfection in their natural juices, free of added chemicals and preservatives. And, as with all our products, we test every batch for safety, from the time we process raw materials until the moment they leave our facility. Bones can break or splinter depending on your dog’s chew level. It’s important to monitor your dog as they are enjoying their bone.

As an independent manufacturer, Redbarn has full control over sourcing ingredients. We partner with credible suppliers in the U.S. and around the world to ensure Redbarn uses the most natural and sustainable ingredients available. When deciding to look outside the U.S., know we always keep our pet parents in mind and only partner with suppliers who share our same company values and whose operations meet or exceed our same U.S. standards.

We source our XL Ham Bone from the USA or Canada; Meaty Bones from the USA or Ireland; and, our White Bones from the USA, Ireland, and Brazil.

The real meat from the bone, of course! We hand trim our meaty bones of any excess fat, leaving small amounts of meat, tissue, and marrow. Our Meaty Bones are then dipped in liquid smoke for enhanced flavor, slow-roasted, and oven-dried at stringent temperatures and time for proper sterilization, making a safe and delicious chew your dog would enjoy in the wild!

Your pet’s safety is important to us. While we slow roast our natural bones to reduce breaking or splintering, pieces may break due to differences in the natural bone’s density. If you notice your dog is breaking off pieces, we recommend picking up and removing the bone and any excess bits immediately. These pieces run the risk of causing blockages, choking, or digestion issues. Always monitor your dog while they enjoy their chew and provide them with fresh drinking water. If you aren’t sure of which natural bone is the safest for your unique pet reach out to our customer service specialists or consult your vet.

Redbarn only sources natural bones from real animals, just as your dog would find in the wild. But just like people and our four-legged family members, all animals are different, resulting in bone variations including bone coloring, size, and shape. For coloring in particular, Redbarn never uses bleach or other harsh and potentially dangerous chemicals to clean bones, so there is no consistent “white” coloring.

Unfortunately, neither our Air Dried Dog Food nor our Whole Grain & Grain-Free kibble bags are recyclable. 

We value transparency and stand by our promises to pet parents and pets. Because we apply probiotics after the cooking process, we can confidently stand by our guarantee of 40,000,000 (million) Colony Forming Units (CFU) per pound of kibble on all our kibble recipes. Our process also allows us to include higher levels than the amount we guarantee. 

The natural flavor found in our Sky formula is chicken–based. In our Land and Ocean recipes, this flavor is yeast-based and completely chicken-free.  

We recommend a transition over a 7-day period. You’ll want to mix your dog’s new Redbarn food with their previous recipe, being mindful to slowly introduce the new food to prevent tummy troubles. Check out our transition guide and blog for more tips. Always check with your veterinarian if your dog has specific dietary restrictions or sensitivities before making the switch.  

Both our Grain-Free and Whole Grain recipes are formulated with wholesome ingredients to improve overall health and wellness. We’ve included fish meal as a natural source of omega-3 fatty acids EPA (eicosatetraenoic acid) and DHA (docosahexaenoic acid). EPA helps reduce inflammation and DHA is essential for brain development and vision.   

We use three core strains of probiotics in our kibble recipes including Lactobacillus Acidophilus, Enterococcus Faecium, and Bacillus Subtilis. 

We guarantee over 40,000,000 (million) Colony Forming Units (CFU) per pound of kibble for all our kibble recipes.  

The ash content in our Whole Grain and Grain-Free recipes are listed as follows: Whole Grain Sky: 8.661%. Whole Grain Land: 9.233%. Whole Grain Ocean: 7.635%. Grain-Free Sky: 8.703%. Grain-Free Land: 10.310%. Grain-Free Ocean: 8.462%. 

Yes, all our dry dog food recipes are dairy and egg-free. And four of the six recipes are chicken-free.  

Our kibble and Air Dried recipes are made in the USA with globally sourced ingredients. You can call our customer service team at 800-775-3849 for specific souring information. 

Absolutely! Redbarn’s dry dog food is formulated to be a complete and balanced meal for dogs of all sizes, including toy and large breed dogs. The Sky and Ocean recipes are further formulated for All Life Stages while the Land recipes are strictly for Adult Maintenance.  

Yes! We formulated our kibble recipes to allow pet parents to safely rotate between recipes. This not only allows you to add more variety to your dog’s taste buds, but ensures they get a variety of animal protein, essential amino acids, and functional ingredients to support a healthy, happy life. When rotating between Redbarn kibble’s you do not need to go through a transitional period.  To learn more read our blog post: How Rotational Diets Add Variety to Your Dog’s Meal.

The “calorie” is technically called a “kilocalorie,” so one kcal is equivalent to one calorie.  

Because our Air Dried Dog Food is made of naturally formed meat cubes, the shape and dimensions will vary slightly from batch to batch. The approximate dimensions are 3/8 H x 3/8 W x 5/8 L.  

Our kibble is similar to most kibble sizes, approximately 10-22mm in length and 5.5 to 6.5mm for cut. You can find an image of the kibble’s actual size on the back of every bag.  

Of course! Just cut an appropriately sized cube of Rolled Food, conceal the pill inside, and easily treat/medicate your pup. Redbarn Rolled Food also makes a great training treat or kibble topper when cubed or shredded.

The “Best By” date is read as MM/DD/YY and the last digit or letter is an internal batch number. For example, EXP 091520A expires on 09/15/20. You can ignore the “A.”

The answer is in the special packaging! Our Rolled Food is cooked while sealed in casings, protecting the food from air, which is often the cause of mold spores, bacteria, etc. These casings will break down over time; but after conducting thorough shelf-life studies, our results show our Rolled Food will remain fresh and safe for consumption, when unharmed, for up to 18 months.

You can always find our feeding guides on our packaging and the food's product pages on our website. Just search for your specific food in our search bar, go to the product page, and click on “Feeding Guide,” found on the right-hand side of the page under the “Additional Details” section.

Remember, these are only guidelines as all dogs metabolize differently. Consult your veterinarian for more specific recommendations if your dog is not maintaining proper weight or physical condition.

Yes! You can safely freeze Redbarn Rolled Food for six months. Simply slice into sections and store in a sealed, air-tight container. Thaw to room temperature when you are ready to serve.

While unopened, you can safely store Rolled Food in your pantry. The unopened rolls will remain fresh until the expiration date is stamped on the package. Once opened, store the remaining portions in a sealed, air-tight container in the fridge or freezer. Rolls will remain fresh for one to two weeks in the fridge and up to six months in the freezer.

We recommend covering and refrigerating any unused portion of food and feed within five to seven days. If food is left uncovered, discard after two days as it is exposed to the elements and may become contaminated. Unopened cans can be stored at room temperature for up to 36 months.

The “Best By” date is read as MM/DD/YY and the last digit or letter is an internal batch number. For example, EXP 091520A expires on 09/15/20. You can ignore the “A.”

For technical nutritional information not found on the relative product pages, please call our customer service specialists at 800-775-3849. They will be able to quickly provide you this information and offer any recommendations on recipes if your cat needs to meet certain nutritional requirements.

Our Redbarn Canned Cat Foods are all grain-free and contain approximately 4 percent carbohydrates. For specific technical and nutritional information not found on individual product pages, please call our customer service specialists at 800-775-3849 for immediate help.

Welcome to the #RedbarnFamily! There are many ways to buy our products. You can use our store locator to find a local pet store near you or buy directly from us, the manufacturer, on shop.redbarn.com. We are also available on popular sites like Chewy.com and Amazon. When shopping on Amazon, please be sure to double-check you are buying from “Redbarn Pet Products” and not an unauthorized third party seller.

Thank you for being a part of the #RedbarnFamily and believing in our products as much as we do! With a few exceptions, we generally do not sell directly to our retail partners, but distributors instead. If you’d like information on our drop ship program, where the product is sent directly to your store, please contact your local sales representative. If you do not know your sales rep, please email or call our customer service specialists and they will connect you.